Frequently Asked Questions
When are tours offered?
Our tours are offered year-round. Please check our Rates/Hours pages for current schedules. In addition to the regular schedule, we offer private tours and special events throughout the year. If you have a group that would like to tour the mine outside of the posted days and hours, call 303-569-2468 to make arrangements.
Are reservations required?
Advance reservations and payment are not required at this time, however they are strongly suggested. We ask that your arrive 10-15 minutes early for a tour whether you have reservations or not. This allows our guides to check in all guests and begin the tour on time.
Are children allowed on tours?
Yes, children are welcome on our tours. We offer child-priced tickets for ages 4-16 and children under 4 are always free. Please note that unaccompanied minors are not allowed on any of our tours. All children under the age of 18 must be accompanied by a parent or legal guardian to join tours.
Is the Haunted Tour appropriate for children?
If you are interested in bringing your child(ren) on the Haunted Tour (coming soon), please be aware that this tour is comprised of eerie stories from the mines past but is not intended to be disturbing/terrifying. You are the best judge if your child(ren) will enjoy a haunted tour.
Can I bring my pet on a tour?
For the safety of our guides and other guests and due to the historical significance of our sites, pets are not allowed on tours. We do not allow pets on the tour, but pets are welcome on site. Service animals are welcome, but be aware there are some loud noises (drills and compressors).
Can I take pictures at the sites and on the tours?
As a guest, yes we encourage you to take a souvenir photo and send us your ghost photos. If you are interested in using one our sites for a photo shoot or would like to record film/video of or on a site, please contact Paul Hintgen to complete a permit application on this website.
Can I smoke on the tour or at the mines?
For the safety and comfort of our guides and other guests we do not permit guests to smoke (including e-cigarettes) while they are on the tour. Smoking is also prohibited in all of our buildings and on all of our sites. The CPM reserves the right to request a guest leave a site or tour if they are smoking.
Do I need to sign anything?
Yes, we require all guests to sign a waiver before they can participate in a tour.
Do I need to bring anything on a tour?
We recommend bringing water as your visit will last more than an hour. Please dress appropriately for the weather and remember sunglasses and sunscreen for sunny days and extra warm layers for winter tours.
What is your cancellation/refund policy for tickets?
Cancellations must be made 24 hours before the scheduled tour to receive a refund. Special events or private tours may require additional cancellation time. "Extenuating circumstances" cancellations are handled on a case-by-case basis; please contact us if you have an extenuating circumstance cancellation.
Do you take credit cards?
Yes! We accept MasterCard, Visa, American Express and Discover. We also accept cash.
How long are your tours?
Plan to spend one hour on the mine tours and as long as you like breaking rocks and pan for gold.
Am I expected to tip my guide?
Gratuities are never expected, but if you enjoyed your guided tour or hike, tips are always greatly appreciated!
What is the weather policy?I
If I-70 gets closed due to weather, we understand.
Do you have a gift shop?
No, not at this time.
If you have a question that was not addressed here, please call 303-565-2468 or email firstname.lastname@example.org for more information.